At YZNBIK, we strive to ensure your satisfaction with every purchase. Please review our return policy below:
1. Non-Quality Related Returns
If you wish to return a product for reasons unrelated to quality or defects, you will be responsible for covering all return shipping costs. The item must be unused, in its original packaging, and returned within 30 days of receipt. Refunds will be processed upon receipt and inspection of the returned item.
2. Lost or Defective Items
For lost shipments or items with confirmed quality issues (e.g., damage, manufacturing defects), we will either replace the product at no additional cost or issue a full refund. Please notify us within 30 days of delivery and provide photographic evidence (if applicable) to expedite resolution.
3. Wholesale/Bulk Orders
Returns are not accepted for wholesale or bulk orders unless there is a verified quality issue or defect. If you encounter a problem with a wholesale purchase, please contact our team at sales@yznbik.com within 30 days of delivery to discuss a resolution.
Contact Us
To initiate a return or resolve an issue, please contact us. Include your order number and details about the concern for prompt assistance. We will respond within 48 hours.
Email: sales@yznbik.com